This is an item that has been previously used. The item may have some signs of cosmetic wear, but is fully operational and functions as intended. You will only receive what is pictured unless otherwise stated in the description. Please do not assume anything else will be included if it is not pictured. Note: item may require programming/unlock code. For programming you need to take it to a dealer. Please verify that it fits and is compatible with your specific model before purchasing. If you have any doubts – check with your local dealer, your mechanic or other sources to make sure that you’re purchasing the right part. Also we do not guarantee color matching on any parts. We hope that our feedback reflects that. If there is an issue with the order, please let us know and we will respond as soon as possible with a proper solution for You. Thank you very much!